Last updated: 01/01/2026

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MYKOOD LLC (“MYKOOD”, “we”, “us”, or “our”) is committed to protecting your

privacy and personal data. This Privacy Policy explains how we collect, use,

store, and protect your information when you visit our website, purchase our

products, or interact with our services worldwide.

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1. Company Information

MYKOOD LLC

Email: contact@mykood.com

Website: www.mykood.com

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2. Scope of This Policy

This Privacy Policy applies to all users of the MYKOOD website and services,

including customers, visitors, partners, and subscribers, regardless of

geographic location.

 

​The MYKOOD website and the MYKOOD mobile application may operate under different data practices. While the MYKOOD website may collect personal information such as name, email address, and order information for account creation and purchases, the current version of the MYKOOD mobile application does not collect or store personal data from users. The application only connects via Bluetooth to compatible MYKOOD devices to enable their functionality.

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Mobile Application and Wellness Data

 

The MYKOOD mobile application is designed solely to control MYKOOD connected footwear via Bluetooth technology and to enable its functionality. It does not provide any medical or health-related diagnosis, monitoring, or treatment.

 

The application does not collect, store, or process any personal health data. Pulse settings, usage interactions, and device controls are strictly related to user-operated features and are not considered health data.

 

No sensitive personal data, including health-related information, is collected, transmitted, or shared with third parties through the mobile application.

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3. Information We Collect

We may collect the following categories of information:

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a. Personal Information

• First and last name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

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b. Payment Information

Payments are processed securely by third-party payment providers. MYKOOD

does not store full credit card details.

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c. Technical and Usage Data

• IP address

• Browser type and device information

• Operating system

• Pages visited, time spent, and interaction data

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d. Communication Data

• Messages sent via contact forms

• Customer support requests

• Email correspondence

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4. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill orders

• To provide customer support

• To manage payments and deliveries

• To improve our website, products, and services

• To communicate important service or transactional information

• To comply with legal and regulatory obligations

MYKOOD does not sell, rent, or trade personal data.

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5. Legal Basis for Processing (GDPR)

For users located in the European Union, we process personal data under the

following legal bases:

• Performance of a contract

• Legitimate business interests

• Legal obligations

• User consent, where applicable

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6. Cookies and Tracking Technologies

MYKOOD uses cookies and similar technologies to:

• Ensure proper website functionality

• Analyze website performance and traffic

• Improve user experience

Users may manage or disable cookies through browser settings.

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7. Data Sharing and Third Parties

We may share personal data with trusted third parties, including:

• Payment processors

• Shipping and logistics partners

• Website hosting and analytics providers

All third parties are contractually required to protect data and comply with

applicable data protection laws.

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8. International Data Transfers

As a global company, MYKOOD may process and store data outside the user’s

country of residence. We ensure that appropriate safeguards are in place in

accordance with applicable data protection regulations, including GDPR where

applicable.

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9. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes

described in this policy or as required by law.

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10. Data Security

We implement appropriate technical and organizational measures to protect

personal data against unauthorized access, alteration, disclosure, or

destruction.

However, no online transmission or storage system is completely secure.

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11. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

Requests can be made by contacting: contact@mykood.com

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12. Third-Party Websites

Our website may contain links to third-party websites. MYKOOD is not

responsible for the privacy practices or content of those websites.

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13. Children’s Privacy

MYKOOD services are not directed to children under the age of 16. We do not

knowingly collect personal data from children.

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14. Changes to This Privacy Policy

MYKOOD reserves the right to update this Privacy Policy at any time. Any

changes will be posted on this page with an updated revision date.

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15. Contact

For any questions regarding this Privacy Policy or your personal data, please

contact: contact@mykood.com