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At MYKOOD, we offer a wide selection of stylish and high-quality footwear for men and women. Our commitment to customer satisfaction means we strive to deliver exceptional products and ensure a pleasant shopping experience for all. Visit us online to browse our collection or contact us with any questions.
Contact Us
MYKOOD
276 5th Avenue Suite 704
New York, NY 10001 Unites States
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Phone: +1 (516) 990-4428
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What makes MYKOOD shoes unique?MYKOOD shoes combine fashion-forward design with innovative vibrational technology. They offer a customizable experience with an app, allowing you to control and adjust the intensity and location of vibrations at key pressure points.
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How does the vibrational technology work?Vibrational technology in MYKOOD shoes targets 8 key pressure points in the feet, inspired by acupressure principles. The vibrations provide relief, and relaxation, helping reduce muscle tension and avoid foot and ankle swelling - all controlled through our dedicated app.
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Can I use MYKOOD shoes while walking or standing?MYKOOD shoes can be comfortably worn while walking, standing, or sitting. The vibrations can be activated at any moment, but provide optimal performance while stationary; ideal for sitting at your desk, during long flights, or while relaxing at home.
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Do the shoes need to be charged for me to wear them?No, the shoes remain comfortable walking shoes regardless of whether they are charged.
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How does the MYKOOD app work?The MYKOOD app will let you customize the vibrational settings of your shoes. You can independently control 8 separate vibrational nodes in each foot, each with 9 intensity levels. The app is user-friendly and allows for a truly personalized comfort experience. The app will be available for free on iOS and Android.
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What is the battery life of MYKOOD shoes?Each charge of MYKOOD shoes offers an exceptional 8-hour battery life, making them suitable for all-day use.
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Do MYKOOD shoes come with a warranty or guarantee?Every pair of MYKOOD shoes includes a one-year warranty. We are committed to ensuring a worry-free experience.
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How will MYKOOD handle shipping and fulfillment?Shipping will be handled from an office near our production facility. We will offer international shipping, partnering with reliable carriers like UPS and DHL.
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Are there any environmental considerations for MYKOOD's packaging and shipping?Yes, we are mindful of our environmental impact and will aim to choose carriers with the best environmental practices and minimize the environmental impact of our packaging.
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Can MYKOOD shoes be used for athletic activities or workouts?MYKOOD shoes can be worn on long walks but the technological component is primarily designed for relaxation and relief while stationary. They are perfect for post-workout recovery but are not intended for use during active sports or exercise.
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What happens if the shoes don’t fit me or if I decide I don’t want them?If the shoes are unworn and undamaged, with no signs of use, then we are happy to process a return shipment and provide you with the correct size. Costs will vary as a function of location and shipping carrier selected.
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Is there a weight limit for wearing MYKOOD shoes?MYKOOD shoes are designed to cater to a wide range of users. We have conducted extensive testing to ensure durability and comfort. Our tests have shown that MYKOOD shoes perform optimally for individuals weighing up to 150kg (approximately 330 lbs). The shoes will not break beyond this weight, but we have found that the comfort level might decrease as the vibrational devices become more pronounced under more weight. We strive to provide the MYKOOD experience for all users and are working to accommodate an even wider range of needs in future versions.
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Are MYKOOD shoes made with any animal-derived materials?We are proud that all materials used in our shoes are derived from non-animal sources. We select fabrics and components that align with our commitment to ethical and sustainable practices. We continue to explore ways to further our sustainability practices in the future.
FAQ
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